Connect with us

Hi, what are you looking for?

General Jobs

Product Support Representative urgently needed: Salary R15 000 to R17 000 per month

Product Support Representative

Product Support Representative urgently needed: Salary R15 000 to R17 000 per month

Polokwane, Limpopo
R15 000 – R17 000 a month

The successful candidate will be responsible for developing and providing service excellence to all customers. Ensuring new business targets are met and ensuring that all customer equipment is maintained to the highest standard.

Duties & Responsibilities

To inspect all long and short term rental units on a quarterly basis.
Take hourly meter readings of all units.
Quote on any abuse repairs required to rental units.
Sale of batteries, tyres, forks, general repairs to all units under the umbrella of Multi Franchise.
Target new customers for sales, rentals.
Following up and quoting on additional work required as applicable, from the job cards / service reports after every service and repair has been carried out.
Manage the quality of Product Support services.
Ensure compliance of support delivery and case resolution with stated service level agreements (SLAs).
Track analyse and report metrics on client service levels.
Contribute to customer service strategies and build and implement plans.
Ensure the successful landing of new clients.
Carrying out random inspections on customer’s equipment after service and repairs has been completed.
Submitting weekly reports accurately and on time.

Desired Experience & Qualification

At least 3 years’ experience in forklifts.
Track record with customer retention and major accounts.
Relevant computer skills including e-mail, excel, word and Powerpoint.

Job Type: Full-time

Salary: R15,000.00 to R17,000.00 /month


forklifts: 3 years (Preferred)
Product Support Representative: 3 years (Preferred)


Certificate (Preferred)

Apply Now

Source: Indeed

You May Also Like

General Jobs

Warehouse Picker/Packer wanted urgently: APPLY HERE Full job description Job Context Servest Office Services, a division of the Servest Group has an open vacancy...

General Jobs

Electrical and Mechanical Assistant required urgently: Salary R14 999 to R25 999 per month Location: Johannesburg, Gauteng Full job description Electrical and Mechanical Technician...

General Jobs

SARS is hiring – APPLY NOW COMPLIANCE RISK SPECIALIST (7645) Position Reports to Manager: Compliance Division: Strategy Enab & Modernisation Location: Head Office –...

General Jobs

Warehouse Person required urgently: Salary R12 000 to R15 000 per month Full job description Desco Electronic Recyclers is looking for Warehouse Person to...

Copyright © 2024