Debtors Clerk needed urgently: APPLY NOW

Sandton, Gauteng

KEY PERFORMANCE AREAS

Phone debtors to follow up on outstanding payments

Ensure that the account and contact details are correct.
Phone account-related key contact individuals to facilitate payment.
Call customers to remind of the need for payment

Handle Account Queries

Respond to all emailed and telephonic queries received, seeing matters through to completion.
Use past correspondence to track the history of a query to establish the correct person/s to speak to and to establish past actions taken so as not to frustrate clients.

Submit invoices

Assist billing clerks in submitting invoices that are applicable to certain debtors to the debtors.
Follow the customer-specific process for submission as requested by the customer. (e.g. e-mail, online portal).

Schedule monthly payments

Follow up on long outstanding debtors by discussing them with management for a decision on whether to follow legal steps or to consider issues as bad debt.
Update management on the standing of outstanding monies, including feedback on collections

Miscellaneous & General

Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management.

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Source: Indeed