Banking Call Centre Agent wanted Asap: APPLY HERE

Johannesburg, Gauteng
Contract

Our Banking client needs dedicated Call Centre Agents.

Overall Purpose of the Role:

The purpose of the role of the call centre agent is to telephonically attend to customer
queries in an inbound call centre environment.

Experience and Skills Required:

1 to 2 years Banking Call Centre experience essential
Debit Card, credit card, personal loans and eCommerce experience non-negotiable
SME Experience – Merchant Bank and Acquiring
SME Experience – Issuing Bank and Issuer
Verbal and written communication skills
Excellent listening skills
Problem analysis and problem-solving
Attention to detail
Organizational skills
Ability to work under pressure in an ever-changing environment
. High level of confidentiality and integrity and ability to remain professional at all
times

Ability to function under pressure and maintain a positive can-do attitude
Self-motivated takes responsibility and has a sense of pride in their work
Ability to work independently and in a team
Customer-centric orientation
Resilience
Other Requirements:
Must be available to work rotational shifts, weekends and public holidays
Must be credit, criminal clear
Have a valid matric

Job Type: Contract

Experience:

Banking: 1 year (Preferred)
Call Centre: 1 year (Required)

Education: High School (matric) (Required)

Location: Johannesburg, Gauteng (Required)

Language: English Extremely well (Preferred)

Apply Now

Source: Indeed