General Jobs

Waiter wanted immediately: Salary R23,19 an hour

Waiter wanted immediately: Salary R23,19 an hour

Job Description – FOH

As a Front of House Team Member, you are often the first or last interaction that our customers have with Ou Meul and it’s important that it’s a great impression they get from you. You are responsible for making sure our customers have an amazing experience in our restaurants.

List of Responsibilities & duties, including but not limited to:

  • Take reservation phone calls
  • Greet customers
  • Provide excellent customer service
  • Explain the menu items to customers
  • Answer questions from customers about food, drinks and retail
  • Take food and drink orders
  • Share information with customers about the status of their takeaway orders
  • Verify customers are satisfied with their takeaway orders
  • Up-selling additional food and beverage products to customers
  • Enter each item ordered into the restaurant register system
  • Deliver receipts to customers
  • Accept payment for the meal
  • Communicate customer orders to kitchen staff
  • Deliver orders to customers
  • Attend scheduled team or shift meetings
  • Manage and balance the till float
  • Manage and process any payouts
  • Train new cashiers
  • Follow company procedures on Health & Safety and Food Safety
  • Refilling condiments
  • Polishing cutlery
  • Folding serviettes
  • Cleaning menus
  • Sweeping
  • Mopping
  • General cleanliness of the store i.e. Floor is litter free; Windows are dust and dirt free; Special boards are dust and dirt free; Menu boxes are dust and dirt free both inside and out.

*Requirements:

  • Communicate in an appropriate professional manner with customers and other employees
  • Ability to read, comprehend and follow instructions
  • Knowledge of culinary terminology
  • Able to stand continually throughout an eight hour shift
  • Visual acuity to see take customer orders and review customer bills
  • Attend work as scheduled, including shifts on weekends & holidays
  • Required to work special functions and events

*Job Type: Full-time

Salary: R23.19 per hour

Application Question(s):

What is your personal phrase when greeting a customer?

Experience:

Restaurant: 1 year (Preferred)

Language:

English (Required)
Afrikaans (Required)

Apply Now

-Indeed

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