Receptionist wanted immediately: APPLY NOW
Job details
Job Type: Full-time
Full Job Description
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS – Operations
Management Level
Associate
Job Description & Summary
A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.
Our Office Services team is responsible for managing the well being of our office environment as well as responding to office requests from PwC partners and staff to help keep the office running smoothly.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Invite and give in-the-moment feedback in a constructive manner.
Share and collaborate effectively with others.
Identify and make suggestions for improvements when problems and/or opportunities arise.
Handle, manipulate and analyze data and information responsibly.
Follow risk management and compliance procedures.
Keep up-to-date with developments in area of specialism.
Communicate confidently in a clear, concise, and articulate manner – verbally and in the materials I produce.
Build and maintain an internal and external network.
Seek opportunities to learn about how PwC works as a global network of firms.
Uphold the firm’s code of ethics and business conduct.
MAIN PURPOSE OF THE JOB
To facilitate and reinforce the professional standards and values of work excellence advocated by PwC, by providing a highly efficient service to both clients/visitors and PwC employees, as well as performing all organisational tasks timeously and thoroughly.
PERFORMANCE GOALS:
Receiving of Clients
Welcoming of clients/visitors and immediately notifying appropriate staff members.
Arrange for beverages when the client has to wait.
Check in and check out visitors on the Wizzpass system.
Ensure the correct host is selected.
Issue sticker or access card depending on the meeting spaces booked.
Communicate instruction/notifications regarding specific arrangements to all Receptionists.
Assisting Clients and contractors
Assist with Wi-Fi password while in the Business Lounge
Follow -up when clients are waiting for the host.
Inform IFS Managers when contractors have arrived.
Ensure that all contractors check in and out with the correct host listed.
Direct clients to seating area
Assisting Staff
Direct staff to different departments or control room if they require access cards
Setting Up Of Meeting Rooms when rotating and assisting in other areas
Ensure all meeting rooms are prepared and ready for the client’s arrival.
Ensure all equipment in the meeting room is operational
Ensure that all furniture has been checked.
Liaise with the cleaning team and tea ladies when rooms are vacated to prepare for the next meeting.
Liaise and confirm with Africa Tech that the set up for video conference calls are ready.
Always ensure the rooms are left clean and neat.
Access Card Liaison
Refer all staff and permanent contractors to the control room if access cards are required.
Issue access cards to visitors that are booked for 3rd floor, 4th floor & 25th floor.
Beverage Liaison
Liaise with the Catering Co-ordinator, when there are visitors in the Business Lounge.
Knowledge & Reception Maintenance
Know who the Partners are and where they sit.
Be familiar with where staff are located.
Know where all the departments are situated.
Monitor and manage the general aesthetic appearance of the Reception area.
Keep updated with all changes made on the reception systems
Development and Training
Complete all mandatory e-learning on time
Compulsory tanning required for First Aid, Fire Marshals and H&S representatives
Quarterly Snapshots to be completed
Participate in all L&D opportunities provided.
KNOWLEDGE:
Word
Excel
Telephone etiquette
Computer literate
SKILLS:
Excellent interpersonal skills.
Excellent communication skills.
Excellent listening skills.
Excellent time management skills.
Professional appearance, attention to dress code.
ATTRIBUTES:
Good in creating team spirit, e.g. leading by example.
Gaining willing cooperation, e.g. by emphasising the importance of reaching all work objectives.
Encouraging cooperation between team members, liaising when you are taking leave/sick leave, or relieving in other areas.
Strong ethics.
Committed to the PwC brand and values
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Certifications (if blank, certifications not specified)
Required Skills:
Optional Skills:
Desired Languages (If blank, desired languages not specified)
Travel Requirements: Up to 20%
Available for Work Visa Sponsorship?: No
Government Clearance Required?: Yes
Job Posting End Date: September 3, 2022
Apply Now
-Indeed
