Laboratory Admin Clerk needed immediately: APPLY NOW
Job details
Job Type: Full-time
Full Job Description
Job Duties/Responsibilities will include:
Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised
Channelling of specimens to various laboratories/ sites.
Processes sample registration (“logging”) and queries according to to set standard operating procedures.
Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
Distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
Handles and refers to administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set Standard operating procedures.
Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
Represents the organization by applying the principles of customer care in the medical pathology field and interacts
professionally and ethically with medical professionals and staff.
Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory
Information management system in compliance with relevant organisational policy.
Candidate Requirements/ Experience :
Matric Certificate and previous admin experience 1-3 years
Must be able to work shifts on weekends/Public holidays/Overtime
Ability to cope with nervous/distressed patients
Ability to work as part of a team
Ability to work in a pressured environment
Adherence to company dress code
Administrative skills
Attention To Detail
Business numeracy
Communication
Confidentiality / Sensitivity
Customer orientation
Empathy
Flexibility
Interpersonal skills
If you have not been responded to within 21 days of the closing date please accept that your application was not successful.
Apply Now
-Indeed
