Assistant General Manager wanted: APPLY NOW
Rosebank, Western Cape
Oversee the day to day operations.
Provide support and guidance to the sales co-coordinators to ensure sales targets are met.
Engage with potential clients on-site inspections and events to building relationships.
Ensure service excellence at every touchpoint of customer interaction.
Ensure there are relevant legally compliant HR practices in place, provide support and guidance to other line managers.
Liaise with HR department with regards to all staff related matters, including monthly payroll.
Manage staff, plan duty rosters
Ensure that the venue is maintained to the highest standard.
Liaison with leaseholder on maintenance and other issues.
Ensure food and beverage margins are met and that controls are in place and adhered to for stock and operational equipment.
Provide weekly report to the MD on sales, staffing and clients.
Ensuring that operational budgets are in place and controlled effectively.
Collating and analysing the revenue generation trends in conferencing, in order to identify critical areas for revenue enhancement.
Ensure compliance to Health, hygiene, housekeeping and customer service standards.
Apply and supervise best staffing practices on an ongoing basis to all staff.
3 to 5 years of assistant general manager level experience.
Knowledge of Microsoft Office and Windows-based computer applications
Strong people manager and have solid financial experience.
Effective relationship management skills to be able to inspire confidence across multiple stakeholder groups.
Strong verbal and written English.
Excellent management ability and communication skill.
Emotionally intelligent and able to read and respond to any situation.