Beauty Advisor wanted urgently: APPLY NOW
Bryanston, Gauteng
Permanent
Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have an exciting opportunity in a Clicks store for a Beauty Advisor who will report to the Store Manager, service the entire beauty department and be a LOreal expert. Successful applicants will receive training.
Purpose and Objectives
Purpose:
To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
Objectives:
To drive and maximise sales of the beauty department through the promotion, cross-selling, up-selling and management of merchandise in order to ensure that monthly targets are consistently met.
To monitor sales and to increase profitability of the department through evaluating the performance of individual products, determining their role and value in the store and influencing that appropriate action is taken in line with the products performance, customer needs.
To be knowledgeable on all beauty products and ranges, with a specific focus on L’Oreal products, in order to offer expert advice in line with promotions, product launches, beauty events.
To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
To ensure all in-store visual merchandising, the in-store presentation and promotional standards within the beauty department are met and that the appearance of the store/shelves is in line with the brand image at all times.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To deliver superior customer service by acting as a brand ambassador by being friendly, visible, knowledgeable and well presented.
To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
Requirements
Qualifications and Experience:
Essential: Matric
Desirable: Relevant Beauty/skincare qualification
Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Skills, Abilities and Job Related Knowledge:
Understanding and application of selling principles
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Knowledge of beauty and skincare products
Results and target driven
Strong customer orientation
Good communication skills
Interpersonal skills
Engaging and confident
Competencies:
Persuading and influencing
Delivering Results and Meeting Customer Expectations
Commercial Thinking
Relating and Networking
Following instructions and procedures
Coping with Pressures and Setbacks
Planning and organizing
Working with people
Apply Now
Source: Indeed
