Communication Specialist Internship needed: Salary R7 000 to R8 000 per month

Secunda, Mpumalanga
Internship
R7 000 – R8 000 a month

Duties & Responsibilities

Responsible for coordinating and documenting all incoming requests, from clients, for medical, travel and security assistance.
Responsible for maintaining strict confidentiality of all information (in accordance with HIPAA and/or any other pertinent confidentiality regulations).
Case management: Action all incoming correspondence (telephonic or via email) pertaining to active and/or closed cases.
Maintain open communication channels with team members, clients and other MedAire and International SOS center employees when dealing with case management.
Schedule and confirm arrangements for customers in a seamless process, ensuring that costs are verified, guarantee issued and that the client is aware of all details of the scheduled arrangements.
Answer incoming calls for new and existing cases within the required timeframe establishes customer’s needs through questioning.
Demonstrate a “can do” and professional attitude when servicing customers, clients with the objective of exceeding expectations with the service provided.
Demonstrate a “can do” and professional attitude when working with fellow associates.

Desired Experience & Qualification
Matric and relevant tertiary qualification.
Must have a very good geography understanding – Major cities, identify key countries on a world map
Good knowledge of the Commercial/Business Aviation and Maritime clients.
Excellent interpersonal and communication skills.
Exposure to international travel.
Must be able to work in a shifting environment.

Job Type: Internship

Salary: R7,000.00 to R8,000.00 /month

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Source: Indeed