Hotel Front Desk Receptionist wanted: APPLY HERE
Duties and Responsibilities:
To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay.
To ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually.
To ensure all takings for the day are correct, balanced and banked according to hotel policy and procedure.
To adhere to the departments and hotel’s policies and procedures as laid down and prescribed from time to time.
To carry out any other functions and responsibilities as is directed by the Front Office Management to ensure the smooth running of the front desk.
To be aware of all the promotions and functions within the hotel.
To ensure that long stay and regular guests are acknowledged and their preferences are actioned as well retained for future stays.
To Assist with concierge duties.
Well-spoken, well presented and be able to correspond with our local and foreign guests.
Previous experience in a similar environment
Have excellent problem-solving skills and the ability to work under pressure.
Must be a Team player
Diploma / Degree.