Systems Architect wanted immediately: APPLY HERE
Randburg, Gauteng
About us, purpose, experience and qualifications
about us
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
purpose
The specification product selection and design of infrastructure components to implement a systems architecture.
experience and qualifications
Degree or Diploma and the required Certification
3-4 years relevant
additional requirements
BSc (IT, Engineering).
Post grad qualification is preferred.
Solution management experience in voice & email Contact Centre technology (experience with chat, video & digital ispreferred), in the capacity of product/system management is required.
Proven understanding of contact center technology in relation to architecture, interfaces and enterprise integrationis required.
Proven vendor management experience is required.
Experience in communicating & engaging at aC-level is required.
Process driven solution design experience isrequired.
Agile methodology experience is preferable.
Solution change management experience ispreferable.
Project/Programme management experience is preferable.
responsibilities
Drive business profitability in the context of cost management through Information technology solutions
Increase operational efficiency and suggest solutions to enhance cost-effectiveness
Develop and implement differentiated service models for client segments.
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts
Provide infrastructure components that are used by all the domains within the architecture by providing a generalist view of technologies, both current and cutting edge; and deliver enterprise standards, assist with architecture specifications, development and integration
Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
Analyze the current technology environment to detect critical deficiencies and recommend solutions for improvement by analyzing the technology industry and market trends, and determine their potential impact on the enterprise.
Document necessary technical architecture design and analysis work, possibly including project post mortem documentation and metric collection and deliver enterprise standards by assisting with architecture specifications, development and integration
Consult on application or infrastructure development projects to fit systems or infrastructure to the technical architecture, and identify when it is necessary to modify the technical architecture to accommodate project needs.
Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient
Define the principles that guide technology decisions for the enterprise by assisting with designing the governance activities associated with ensuring Technology Architecture compliance
Manage own development to increase own competencies
Provision of training on current systems as and when required.
Plan and manage performance, skills development, employment equity, talent and culture of the team in order to improve innovation, achieve efficiencies and increase competencies
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Source: Indeed
