Technical Support Engineer wanted immediately: APPLY HERE

Technical Support Engineer

Technical Support Engineer wanted immediately: APPLY HERE

Vacancy Details
Employer: ABC Worldwide (Pty) Ltd

Our client is looking for a technical support engineer to help resolve queries and keep our systems operational. If you can help troubleshoot and diagnose everything, they’re interested in talking to you. Key Responsibilities: A small company,…

Our client is looking for a technical support engineer to help resolve queries and keep our systems operational. If you can help troubleshoot and diagnose everything, they’re interested in talking to you.

Key Responsibilities:

A small company, can-do ethos

We focus on getting stuff done, not on process or management hierarchy

Working remotely but communicating regularly

A flexible working schedule

Training on the job

Providing technical support for tickets raised by clients

Interpreting performance logs and performance graphs and other metrics to help determine root cause

Using back-office tools and SQL queries to resolve requests

Diagnosing and helping fix production issues

Writing and maintaining a variety of scripts as required. Most existing scripts are in PHP.

Being proactive and not just waiting to be told the next thing to do

Not being phased by the strange variety of things that need doing in a small growing company

Helping administer Linux servers and Oracle and MySQL servers (in the future this will likely by PostgreSQL instead)

Finding better ways that we can get things done

Providing technical support for tickets raised by clients

Interpreting performance logs and performance graphs and other metrics to help determine root cause

Using back-office tools and SQL queries to resolve requests

Diagnosing and helping fix production issues

Writing and maintaining a variety of scripts as required. Most existing scripts are in PHP.

Being proactive and not just waiting to be told the next thing to do

Not being phased by the strange variety of things that need doing in a small growing company

Helping administer Linux servers and Oracle and MySQL servers (in the future this will likely by PostgreSQL instead)

Finding better ways that we can get things done

Experiences & Qualifications:

Familiarity with Linux command-line

Some experience with the basics of database administration (installation, monitoring, backups etc.)

Some PHP coding experience. Some of our existing infrastructures is PHP scripts right now. You’ll certainly be comfortable looking at code and perhaps finding and fixing the odd bug.

Some other programming language experience.

Good interpersonal skills and a great team attitude

The ability to quickly learn new things and adapt

Familiarity with the basic workings of JVM-based applications, both servlet containers and newer standalone systems like Play! Or Spray.

Experience with distributed log collection such as ELK

If you are interested and meet the above requirements; forward your CV to [email protected]

Apply before Saturday, August 31, 2019 – 61 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.

Apply Now

Source: Careers24

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