Specialised Managerial Consultant wanted immediately: APPLY NOW

Sandton, Gauteng 2196
Job Description

Purpose:

The EAP Managerial Consultant will provide quality guidance, support and coaching to the managers of Kaelo EAP clients engaging in the programme. Further to this the EAP Managerial Consultant will be responsible for managing formal referrals.

Key Outcomes

Conducting managerial assessments when managers formally refer employees into the EAP

Providing feedback, guidance, coaching, and support to the manager during the formal referral process

Provide managers with tools and techniques when dealing with difficult employees

Assist managers in dealing with the various challenges related to their managerial roles

Provide guidance and coaching around leadership skills, management skills and soft skills required in managerial roles.

Admin and intertaction managment

Qualifications

PERSON DETAILS: WORK EXPERIENCE

REQUIRED

Minimum of 5 years EAP or related counselling experience

PREFERRED

Telephonic counselling experience

EDUCATION : QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

REQUIRED

Qualified social worker, psychologist or registered counsellor

Registered with the relevant professional body

PREFERRED

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED:

Proficient in relevant computer applications

Required language proficiency

Knowledge of customer service principles and practices

Knowledge of call centre telephony and technology

Good data entry and typing skills

Knowledge of administration skills and processes

Additional Information:

Accountability
Action orientated
Strategic thinking and mind-set
Collaborative
Communication
Business writing skills
Manage complexity
Simple writing skills
Problem-solving skills
Creative thinking
Decision making
Efficient and Effective mind-set
Growth and development mind-set
Resilient and adaptive
Resourceful
Purpose driven

Apply Now

Source: Indeed