Housekeeper wanted urgently: APPLY NOW

Cape Town, Western Cape
Permanent

At Once in Cape Town, our team is described as a “cult family.” We value individuals who have a spirit of adventure, a growth mindset, love to serve others and who speak their truth.

The Company:

Once in Cape Town is a gateway for visitors into the bustling Cape Town scene – we are in search of a

Housekeeper at our property, situated in Gardens. Once in Cape Town is a hybrid hotel model, combining the amenities and safety of a hotel, with the fun and atmosphere of a backpackers hostel. It is frequented by foreigners and locals alike, and best known as a place for people to connect and learn about a new side to the famous Mother city.

Role Name: Housekeeping

Location: Cape Town CBD

Working hours: Shift based working hours

Role specifics: Permanent position

Salary: Market-related

Our Vision is to open up Africa by celebrating unique culture – to expand minds and have a positive impact through travel.

Our Mission is to constantly be innovating and collaborating towards quality, youth-led & inclusive travel adventures for the like-minded with eco-tourism at the core. be innovating and collaborating towards quality, youth-led & inclusive travel adventures for the like-minded with eco-tourism at the core.

Role Summary:

Responsible for making sure all assigned areas of the hotel (rooms, reception, Kitchen, communal areas, bathrooms) are clean, neat, and tidy. This includes any indoor household cleaning and organizing tasks assigned by the Housekeeping Manager.

Daily Responsibilities:

Arrive and report for duty on time

If you do the early shift (7 or 9 AM) decide with other team members which communal areas you will clean (3 communal bathrooms, kitchen, outside sitting area, outside shower, storage rooms).

Take part of the daily meeting with the Head of Department and discuss:

Staffing
Occupancy
PIE
Assign tasks
Information related to revenue: budget, tours.
Ensure neatness of your appearance

Greet guests when meeting when encountering them in the hotel in a friendly manner.

Collect your caddie and replenish products missing before you do the rooms round.

Knock on the room door and announce yourself by saying “Housekeeping” before entering.

Do not access rooms that have the “Do not disturb” sign hanging from the doorknob.

Take used linen from all rooms and hand them to Head of Department

Clean each room by following the Cleanliness checklist to ensure quality standards are met

Mark tasks on the checklist that you cannot perform, communicate with Head of Department and follow up for completion.

Make sure all rooms assigned to you have been serviced to completion.

Maintain housekeeping equipment in good condition, replenish when necessary.

Report on any shortages, damages or security issues to the Head of Department.

Ensure the security of guest belongings in the rooms at all times when you are working in the rooms.

Clean storage room and communal bathrooms before leaving in the afternoon.

Deep clean areas if and when assigned by the Head of Department

Requirements:

Able to speak English (advanced level)

Detail-oriented and deliver outstanding customer service

Hands-on approach

A team player

Following Instructions and Procedures

Reliable (timekeeping)

Impeccable personal hygiene

Minimum 2 years of relevant experience in Housekeeping

Hospitality experience or similar B2C business with high volumes

Please note due to the volume of CV’s received we cannot get back to all candidates should their profile not meet the criteria we are looking for. If we do not contact you within two weeks after you applied, please consider your application unsuccessful.

To apply for this position please click on the following link:

https://once.bamboohr.com/jobs/view.php?id=28

Kind regards,

The ONCE Youth Hotel team

Apply Now

Source: Indeed