Call Center Day Shift required urgently: APPLY NOW

We are the 1 provider of personalized accredited education at scale on the planet, educating hundreds of thousands of new students every month. Our mission is to deliver great education accessibly and affordably to everyone, everywhere. Due to explosive growth, we are expanding our SA team and are looking for people who share our vision and enthusiasm to reskill and upskill the world.

Founded in 2012 and headquartered in Johannesburg, our organically grown business now employs over 65 fulltime staff. The Company is privately owned, well-funded, and continues to attract considerable funding interest from Institutional and Strategic Investors.

Desired Skills and Experience

1-year experience in an inside sale, customer success, business development manager, call center or telesales role with excellent consultative selling and closing skills.

Excellent negotiation and objection handling skills

A hunger and drive to overachieve and succeed.

Thrives in dynamic, entrepreneurial environment

Knowledge of online education a plus

Office located in Johannesburg

Responsibilities:

Provide customer support from product trial, 1st purchase, and onward to strengthen customer satisfaction and loyalty.

Identify common customer challenges and actively suggest better solutions.

A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment

Upselling optional courses and packages to students based on their needs.

Customer retention and win backs

Daily reporting and summary of work done

Meeting specific daily and weekly KPIs.

Why work with us

Competitive Salary

Uncapped monthly CommissionBonuses

Opportunities to Learn and Develop

Career Growth and Advancement in a well-funded online education startup

Job Type Fulltime

Salary R 12,500.00 month

Experience

sales 1 years Preferred
Customer Service 1 years Preferred

Education: High School matric Preferred

Apply Now

Source: Indeed