Administrator (Workshop) wanted urgently: APPLY HERE
Job Purpose
BIL seeks to employ a Costing Administrator who will ensure that all processing and filing of documents for all the customers are done in accordance with the BidvestIL Standard Operating Procedures. Manage KPI performance reports, handeling of all AUC job card and costing and management of bulk re-calls and campaigns.
Qualifications & Experience
Senior certificate (Grade 12) or equivalent
Valid Code 08 Drivers License
2 – 3 years experience in related field (Workshop experience, is an added advantage)
Computer Literate in Microsoft Office Packages with strong administrative skills
2+ years experience in costing
Key Responsibilities
Customer Satisfaction:
Quick response to Customer queries and resolving thereof
Administration
All filling must be filled timeously and accurately
All job cards handed in before 13H00 must be costed the same day
Ensure that recons are done timeously and correctly
Assisting with forwarding instructions for vehicle repairs as well as to load all sublet orders
Invoice AUC job cards on a daily basis when available
Assisting in opening of PDI’s job cards timeously
Organise courier for workshop and body shop if and when required
Ensure that weekly completed and outstanding tasks are reported to Senior warranty officer timeously on Carriers and Debtors
Assist with all administrative functions within the workshop as and when required
Assist with full frontline service advisor functions if and when required to
Monitor customers vehicles in the workshop and ensure all deliveries are completed on time
Print and process all Job Cards if and when required
Assisting with Motor plan and warranty job card if available
Assisting with service and repair job cards for the workshop
Do add on’s of new jobs onto job cards if required
Tracking vehicles in the yard and allocation of parking for finished vehicles
Assist with submition of claims in time and follow up if payment has been made with Motorplan & Warranty assistant
Assist with sending of Motor plan and warranty parts back to DPR with assistance of Motorplan & Warranty assistant
Ensure processes and procedures are in line with the customer expectation
Analyse variances on reports and resolve queries daily
Reporting of anomalies picked up and manage the resolving thereof
Management of bulk re-calls and campaigns
KPI’s & Reporting:
Submission of financial figures and backup to relevant parties according to financial deadlines, weekly and monthly
Ensure on time submission and accuracy of daily/weekly / monthly management reports
Communicating daily/ weekly/ monthly KPI and performance reports
ISO:
Ensure processes and procedures are followed as per the customer expectation
Filing of all operational documentation daily as per ISO procedure
SHE:
Reporting of any incident as and when it happens
Ensure compliance to correct PPE at all times
Ensuring compliance to SHE procedures and standards
5S:
Ensuring the maintaining of 5S in areas of responsibility
General Administration:
Maintain proper archiving procedures
Recording, filing and archiving of operational documentation
Be creatively involved in daily meetings
Assist the Superior in areas where and when required
Immediately report any irregularities to his/her Superior
Ensure BidvestIL code of conduct are understood and not transgressed by
Apply Now
-Indeed
