Assistant Housekeeper needed urgently: APPLY NOW

Domestic Housekeeper

Assistant Housekeeper needed urgently: APPLY NOW

Full Job Description

Job Purpose:

The Assistant Housekeeper is responsible for the effective day-to-day team management and delivery of housekeeping operations (including room cleaning; public areas cleaning, valet and turndown services), kitchen and back-of house cleaning services (change rooms; BOH corridors, staircases, walls and ceilings), specialized hygiene cleaning (SHE bins and urinal cleaning), pest control, as well as the control and management of linen, uniforms and operating stock, with the aim of ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, special requests are handled and that the customer experience provided is professionally executed in line with Sun standards and legislative requirements.

Minimum Qualifications:

3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level

Experience Required:

Minimum of 6 years’ housekeeping experience with 3 years’ experience as a housekeeping supervisor
Previous experience in hotel housekeeping is required

Job Complexity:

Requires specialised knowledge of techniques, equipment and processes relating to housekeeping practices, products, and customers
Short term planning (within a 3-month timeframe) involves conducting the planning of activities to meet and optimise new business targets and growth in customer spending by working with others in the customer value chain.
Organise, plan and prioritise tasks for self and team to ensure that work gets done profitably and efficiently.
Effective scheduling to ensure that team is adequately resourced to achieve targets/meet job requirements.
Interact with customers and team – influencing, motivating and encouraging specific behaviour

Core behavioural competencies:

Analytical skills
Attention to detail
Reviewing/evaluating information and data
Influencing & Advising skills
Emotional resilience
Dealing with Customers (including dealing with conflict)
Innovation & continuous Improvement
Motivating others / gaining co-operation
Training; coaching; keeping abreast of new developments in field

Technical / proficiency competencies:

Housekeeping industry knowledge – HACCP; FCS standards
Quality Assurance
Housekeeping Product knowledge & standards
Housekeeping tools and chemicals
Cleaning techniques including specialised cleaning
Written and verbal communication skills
Proficiency in MS Office Suite, Opera
Business Acumen
Financial Acumen
Report writing
Contract management – SLA of service providers
Knowledge and application of legislation relating to Safety, Health, and the environment

Apply Now


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